e-Commerce Business Analyst

Business Development Manager

About the company:

Tryzens is an international digital commerce consultancy. Their areas of expertise include delivery of eCommerce solutions, multi-channel retail solutions and project management amongst others. The company has a platform-neutral independent approach working with the world’s leading technology partners (Salesforce Commerce Cloud [formerly known as Demandware], IBM Websphere, Hybris, Magento and EPiServer). Tryzens has been awarded Salesforce Commerce Cloud’s EMEA delivery partner of 2017!

About the position:
The Business Analyst will be working with the client stakeholders, internal technical team and related third parties to analyse, design and document technological solutions using SFCC to meet the business objectives. The Business Analyst will be responsible for representing business in all internal stakeholder project meetings and will be a key member of a professional team delivering technology based solutions to market leading retail companies.

Main activities:
•Analyze and understand business needs, their project vision, scope and core objectives
• Lead discovery workshops with stakeholders to define high level business requirements
• Defining the best possible solution which would meet the business needs and be achievable through the platform
• Elicit requirements into functional areas and assist clients in prioritizing them and get business sign off
• Elicit detailed and granular functional requirements and/or user stories and be able deliver the following artefacts when needed:
         - Functional design specification/Business requirements document
         - Wireframes
         - Workflow / business process flow diagrams
          - Data Model/s
• Facilitate work estimation and sizing for requirements
• Collaborate with technical teams such as technical architects, lead developer and establishes the technical vision and analyze trade-offs
• Be the liaison between the business and the development and QA team
• Provide training material and run training sessions for business users when necessary
• Coordinate change requests when needed
• Manage and own Requirements to understand the requirements change process, and traceability
• Risk assessment using methods to identify risk, probability, impact and how to mitigate those risks
• Interface analysis, the understanding of technology infrastructure and how it interconnects, including sharing data to achieve a business goal

• Minimum 5 years working experience as a Business Analyst
• Minimum 4 years of experience in SFCC/ Demandware
• Experience in successfully leading discovery workshops
• Good communication and presentation skills
• Good requirement documenting skills in form of Use cases and user stories
• Understanding of the full e-Commerce Life Cycle
• Should be well efficient in co-coordinating with offshore team and vendors
• Should have worked on any business tools like Visio or similar
• Solution strategist or equivalent certification desirable
• Knowledge of project management tools and methodologies like MS Project/Prince 2
• Exposure to the software testing process including the preparation of test plans and execution of test scripts is an advantage
• Familiarity with MS Outlook, Word, Excel, Visio and Project
• Exposure to issue management and collaborative tools E.g. Jira, Basecamp, Confluence

• Understanding of Web Standards
• Technical understanding of multi-tier Java platform architecture
• Basic Project Management Skills to manage small Change requests and projects

• Office in the city center
• Extremely competitive remuneration package
• Technical trainings and certifications
• Flexible working hours
• Food and gift vouchers
• Transportation allowance
• Additional health insurance
• Great work-life balance and 25 days annual vacation
• 1 day Birthday vacation
• Fresh fruit and drinks in the office
• Regular team events
• A positive and fun environment

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